Delivery policy
ExpertComply ("ExpertComply", "we", "us", "our") is a software service provided by Threat Expert Cyber Solutions, C/O Loonkarab Dayama, Sandwa Parewara Road, near Community Health Centre Sandwa, Sandwa, District Churu, Rajasthan 331517, India. You can reach us at [email protected].
ExpertComply is an online software service. Nothing physical is shipped.
How the Service is delivered
- Subscriptions and trials: available straight away in the portal at app.expertcomply.com as soon as your account is created or your payment is confirmed. You will also receive a receipt by email.
- Single scans: the scan credit is added to your account as soon as payment is confirmed.
- Expert-verified pentest reports: our team agrees the scope and timeline with you after payment, usually within 2 working days, and delivers the signed report in the portal and by email.
If something has not arrived
If you paid and cannot see your plan or credits within an hour, email [email protected] with your invoice number and we will sort it out.